In the Event of a Shipping Dispute
In the event of a shipping dispute you must contact the shipping company and resolve the dispute with them directly.
- Within 48 hours after placing your order, we will automatically send you an email message with an order tracking number.
- Contact the shipping company and provide them with the tracking number from the shipping company.
- If the shipping company agrees to a refund of shipping costs, they will provide you with a shipping refund authorization number.
- Contact WholesaleImportParts.com with the shipping company's shipping refund authorization number and a brief explanation.
- WholesaleImportParts.com will credit your credit card with the refund amount after confirming the details with the shipping company.
Contact UPS
Phone: 1-800-PICK-UPS (1-800-742-5877)
Website: UPS.com

